Managed services for your mobile devices

Our automation-driven mobility managed service keeps costs down, secures your mobile endpoints, and ensures your users get what they need, when they need it.

Provides cost control

Secures your mobile endpoints

Helps with order fullfillment

Ensures your assets are managed

Managing those mobile devices yourself comes with a lot of complications.

Data overages, unnecessary fees, ETFs, and billing errors can be a moving target.

Carrier bills and contracts aren't easy to decipher, and it can seem like data usage is higher with every bill. "Fixing" it by putting everyone on expensive unlimited plans can leave you paying double what you should.

Our AI-driven optimization and compliance engines fix this.

Threats like malicious apps and phishing texts make mobile a major attack surface.

Just having an MDM is no longer enough to protect against the kinds of sophisticated attacks targeting mobile devices. Mobile Threat Defense platforms and active management are a necessity these days.

Our MDM and MTD management keeps you safe.

Getting staged devices in users hands quickly can be a distraction for IT teams.

Mobile devices are critical for users, often even more so than PCs. Since most are just-in-time fulfilled, it's stressful to ensure new users have the right device with the right service, set up and ready for them to use on day one.

Our fulfillment automations make this seamless.

It's hard to know what device is where, and even harder to know what they're worth.

Mobile device asset management is complicated not only because they're expensive and, well, mobile, but also because carrier subsidies, ETFs, and recycling value require complex management of a device's true value or liability.

Our logistics automations and depot maximize asset value.

Acuity dashboard - lines exceeding usage budget box

Proud to serve great companies like these.

How we do it

Powered by innovation.

Our proprietary automations, integrations, and AI optimization engine are how we ensure consistent execution of best practices and processes. And they let our people do what humans do best — communication and strategy.

01.

Insights usage monitor

Get your data usage under control. Insights offers automatic data usage budgeting with monitoring that provides user feedback early enough to change behavior and provide manager visibility.

02.

Carrier API integrations

Direct API integrations with Verizon, AT&T, and others power our automations and provide real-time access to account data.

03.

Logistics automations

Automated shipment alerting via email and text and automated reverse logistics ensure users are always aware of the progress of shipments and requests.

04.

Data interconnections and integrations

Automated shipment alerting via email and text and automated reverse logistics ensure users are always aware of the progress of shipments and requests.

Our process

A proven process you can trust.

Our obsession with precision and structure carries over to how we work with you — from the initial assessment to onboarding to recurring cadence and strategy meetings. Validated with clients of all sizes, our proven process guarantees a smooth transition.

Day 1

Assessment phase

Request assessment
Data collection
Preliminary assessment work
Assessment presentation

Day 15

Onboarding phase

Share the project plan
Knowledge/process transfer
Perform systems integrations
Perform the initial audit and optimization
Refine processes and policies
Document the outcome in the runbook

Day 45

Ongoing management Phase

Transition support to Acuity
Activate Acuity depot
Bi-weekly or monthly operational calls
Monthly expense optimization review
Quarterly business review
Annual strategic business review

Still have questions?

Check our FAQ.
Do I need to change my mobile carrier to work with Acuity?

Nope, we manage all mobile carriers. The optimizations we perform identify opportunities to reduce expenses within your current carrier contract, and where supported, our automations plug right into your existing carrier account.

What kind of devices are covered by Acuity's MMS services?

We support all carrier-connected devices like smartphones, tablets, and IoT devices, as well as devices running a mobile operating system like rugged devices and VMUs.

What MDM platforms do you support?

To put it simply, pretty much all of them. That said, we have especially close partnerships with Omnissa (AirWatch), Microsoft (Intune), Samsung (Knox Manage), SOTI, Mosyle, ScaleFusion, and HexNode.

See how our team can help you maximize your mobile fleet.

Want to see whether Acuity’s MMS platform makes sense for your organization? Fill out this short form and one of our experts will reach out.

What we are about

Our strength isn’t just mobility, though.

While mobility is our specialty, we have a long history in traditional business communications and offer managed services designed to centralize and simplify the management of these complex networks.

Telecom Services Optimization

Inventory discovery and auditing & analysis to ensure services exist and are sized/priced appropriately. Implementation to realize savings.

Centralized Support & MACD

Multi-carrier solutions such as SDWAN are difficult to support. Our centralized service desk gives you a single interface for all issues and orders.

Bill Pay Services

Managing multi-carrier billing is complicated. Our bill pay service aggregates carrier invoices into a single bill with consolidated reporting and allocations.